Register your ABB drive and qualify for 6 month extended warranty in terms of ABB drive care contract. Simply meet the following criteria:
Drive type installed is either ACS880-01, ACS800-01, ACS800-U1, ACS580-01, ACH580-01, ACQ580-01, ACS550-01, ACS550-U1, ACH550-01, ACS510-01 or ACS380-04.
Drive is registered within 24 months from manufacturing date.
Drive is installed in Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, China, Colombia, Czech, Denmark, Egypt, Ecuador, Estonia, Finland, France, Germany, Greece, Hungary, India, Indonesia, Israel, Italy, Korea, Latvia, Lithuania, Malaysia, Mexico, Morocco, Norway, Panama, Peru, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, UK, Uruguay, US
Once registered - and meeting the above criteria - ABB drive care contact details will be sent via email to the person responsible for the drive.
Read more about ABB drive care
IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS REGARDING THE USE OF ABB'S WEB SITES, APPLICATION AND/OR RELATING TO THE DRIVECARE .
BY USING WEB SITES, APPLICATION, DRIVE CARE OR EXTENDED WARRANTY GRANTED TO YOU, YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE DRIVE CARE.
See below
Drive Registration Privacy Policy and Terms and Conditions
Free 6 months extended warranty ABB OY ("ABB") END USER LICENSE AGREEMENT (EULA) for details.
1.1 ABB considers privacy an important issue, so we build and operate our web services with the protection of privacy taken into account. This Privacy Policy outlines the types of personal information we gather when you use one of ABB's web sites and some of the steps we take to safeguard it. These principles apply to personally identifying information we ask for and that you provide. By this we mean information that individually identifies you, such as your name, physical address, e-mail address or other contact details.
1.2 Data collection
Browsing of our web sites and most other services do not require any personally identifying information. ABB may collect limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. We use this information to better understand user's behavior and to further improve our offerings. Some of our services require you to register for an account. ABB asks you for some personal information in order to create an account and we will use that information to provide the service. For certain services we may request credit card or other payment information which we maintain in encrypted form on secure servers. When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us. It is then up to you to decide if you want to provide the information or not.
1.3 Cookies
Upon your first visit to an ABB web site, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our service and to better understand how people use our sites. We do this by storing user preferences in cookies and by tracking user trends and patterns of how people navigate our sites. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features or services on our sites may not function properly without cookies.
1.4 Information sharing
We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances: We have your expressed consent. We provide such information to trusted businesses or persons for the sole purpose of processing your request on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures. We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of ABB, its users or the public. If you have an account, we may share the information submitted under your account among all of our services as well as certified ABB distributors and third party channel companies to the extent necessary to provide you with a seamless experience and to improve the quality of our services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent. We may store and process personal information collected on our site in any country in which ABB or our hosting providers maintain facilities. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country. In the event of a transfer of ownership of parts of ABB Ltd., such as acquisition by or merger with another company, we will provide notice and ask for your consent before any personally identifying information is transferred and thereby becomes subject to a different privacy policy. We may share aggregated information with others. Examples of this include user trends or the number of users who accessed a particular part of ABB's web presence. This aggregated information does not include any personally identifying information.
1.5 Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifying information to ABB employees or third party channel companies who need to know that information in order to fulfill your request or supply our services.
1.6 Updating your information
We provide mechanisms for updating and correcting your personally identifying information for many of our services. For more information, please see the help pages for each service.
1.7 Links
The external sites linked to from the ABB web sites are developed by people over whom ABB exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information.
1.8 Changes to this Policy
Please note this Privacy Policy will change from time to time. We expect the majority of such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice. Each version will be noted at the top of the page. Prior versions of this Privacy Policy will be kept in an archive for you to view. If you have any additional questions, please feel free to contact us any time.
1.9 How will we use the data provided by you during drive registration
The data you have provided during drive registration can be used in marketing, customer service and sales efforts by ABB or third party channel companies. ABB or its third party channel companies may contact you by email, postal mail or telephone and provide you information about products and services ABB or its third party channel companies offer. Your information or data provided e.g. drive parameters, will be only available for ABB and its third party channel companies.
"You" or "Customer" shall mean a company or person including but not limited to a legal or individual person for whom the Drive Care will be granted.
"Drive Care" shall mean the ABB's contract based service that allows the Customers to maintain, repair and service their ABB Drives Equipment according to complete care service level.
"Drive Equipment" shall mean the specific drives products ACS880-01, ACS800-01, ACS800-U1, ACS580-01, ACH580-01, ACQ580-01, ACS550-01, ACS550-U1, ACH550-01, ACS510-01 or ACS380-04 manufactured by ABB and for which the Drive Care has granted.
"End User License Agreement" shall mean this Agreement including its appendixes regarding.
"Extended warranty" shall mean the free six months ABB Drive Care (complete care level) warranty according to the terms and conditions as stated in clause 6.
"ABB" shall mean ABB Company who is concluding this Agreement with You.
"Application" shall mean ABB's mobile application registration which is required for the Customer to receive the Drive Care.
The terms and conditions of this End user License Agreement shall apply to the Drive Care including the limited extended free warranty given within the Drive Care.
ABB shall not assume any responsibility or liability for the accuracy, correctness, completeness or quality of the information, documents and indicated prices and information made available to You through Application. ABB takes no liability nor is ABB liable whether You use or not use the information or data received or gathered through the use of Application. ABB expressly excludes any and all liability which was caused by the use or non-use of the provided information or due to the use of erroneous or incomplete information as far as no intentional or grossly negligent behavior exists on the part of ABB.
Nothing contained in this Agreement shall be deemed to convey any title to or ownership in any intellectual property of ABB in whole or part to the Customer. ABB shall be exclusive owner of any intellectual property rights related to ABB's products and software.
The Customer responsibilities:
promptly inform ABB of any changes in the Customer contact information.
shall not license, sublicense, sell, resell, transfer, assign, distribute or in any other way commercially use or exploit the Drive Care than what is expressly stated in this Agreement.
shall not use the Drive Care for any malicious activities such as but not limited send spam, send or resend messages in violation of applicable laws, send or store infringing or otherwise illegal material or data, send or store internet viruses or other harmful computer programs, code or data.
is responsible for handling all user account data and passwords confidentially and to refrain from disclosing them to unauthorized third parties.
must notify ABB immediately about the loss of data or when it is suspected that the data has been misused. If ABB becomes aware of misuse, ABB is permitted to take necessary measures to prevent the misuse.
Provided that You received the free six month ABB drive care (complete care), the terms of Your extended warranty shall be stated exclusively in this clause. This limited extended warranty is possible only for the ABB's Drive Equipment listed in the definitions.
In order for you to receive free six month ABB Drive Care (complete care) including but not limited the limited extended warranty, you must fulfill the following requirements:
accept the terms and conditions of this Agreement;
create account into the ABB's Application;
give correct and accurate information while performing the Application registration (notice: provided you have given false or inaccurate information the Drive Care shall be regarded as null and void towards you)
registered the Drive Equipment;
the Drive Equipment for which you seek the limited extended warranty must locate in a one of the following countries: Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, China, Colombia, Czech, Denmark, Egypt, Ecuador, Estonia, Finland, France, Germany, Greece, Hungary, India, Indonesia, Israel, Italy, Korea, Latvia, Lithuania, Malaysia, Mexico, Morocco, Norway, Panama, Peru, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, UK, Uruguay, US
the Drive Equipment for which you seek the limited extended warranty must be registered into the ABB's application within 24 months from the date of Drive Equipment's manufacturing;
the Drive Equipment must be located at the same geographical location that is corresponding to the address for which it has been registered to in the Application.
Provided that you have successfully fulfilled the above mentioned requirements, You shall receive after a completion of registration a notice stating that you have received free six months extended warranty in form of ABB Drive Care contract (complete care). The notice shall also include contract number for the warranty (contract number) and dates from which it shall be valid from and when it shall expire (Free drive care has been granted for period DD.MM.YYYY - DD.MM.YYYY). If you do not fulfill the requirements of the extended warranty, then the notice shall not inform you of the said contract number or the validity of the free drive care.
If You receive the Drive Care it shall include a limited extended warranty for a period of 6 months according to the warranty terms as stated in this clause 6. Repair or replacement shall not renew nor extend the warranty period. The warranty shall in all cases end at the moment it is notified to you in the email which you receive verifying that you have received the free six months drive Care.
Provided that during the limited warranty period a defect is detected, ABB shall at its opinion either replace or repair the said defect. It is Customer's responsibility to contact ABB and forthwith order any activity included into the DriveCare Contract. Repair may be concluded also by changing the Drive Equipment to other Drive Equipment which has been previously repaired and which therefore is not new. Under the warranty ABB's shall be responsible for material, parts and labor needed for the remedy.
ABB shall have the right depending on each country and depending on each applicable case to charge costs for forwarding the defective Drive Equipment to and back to ABB, traveling costs, distance costs, costs of emergence service, costs for accommodation, costs for daily allowances and travel time, overtime costs, costs for 24 hour technical support, or custom duties. If the repair of the Drive Equipment requires these costs, they shall be invoiced from you. Furthermore, ABB shall not be liable for any costs resulting from the failure if the installation, commissioning or ambient conditions of the drive Equipment do not fulfil the requirements specified in the documentation shipped with the Drive Equipment and other relevant documentation.
Provided that ABB determines that there are no defects for which ABB is responsible for under this Agreement, ABB shall be entitled to invoice the occurred costs from you.
ABB's liability does not cover defects which are caused by faulty maintenance, incorrect erection or faulty repair by You or third parties, due to alternations carried out without ABB's consent in writing or when the Drive Equipment is being used for a different purpose than what it is intended to be used. Finally, ABB's warranty does not cover the normal wear, tear or deterioration. ABB is not liable to carry out any dismantling or reinstallation of the part or other machinery or equipment that is attached or otherwise connected to ABB's Drive Equipment nor is ABB liable for costs that are incurred in order to facilitate ABB's unobstructed access to ABB's Drive Equipment for required repairs. Furthermore, ABB shall have no liability at all and this warranty shall not apply if You have given false or inaccurate information during the Application registration, including but not limited to incorrect information regarding the location of the Drive Equipment or equipment type.
ABB may at any time change the terms and conditions stated herein. Furthermore, ABB may decide that the drive equipment shall no longer be given any extended warranty. However, the Drive Equipments which have been given prior to the changes or termination shall remain in force until the end of such extended warranty.
In addition to what is stated herein, the terms and conditions of the Drive Care agreement shall apply to the products for which the limited extended warranty is given. Provided that there are any discrepancies between the terms and conditions of this Agreement and the drive care agreement, this agreement shall prevail and precedence.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF QUALITY AND PERFORMANCE, WHETHER WRITTEN, ORAL OR IMPLIED, AND ALL OTHER WARRANTIES INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, USAGE OF TRADE, NON-INFRINGEMENT OR NON-MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY ALL WHICH ARE HEREBY DISCLAIMED. THE REMEDIES STATED HEREIN CONSTITUTE THE CUSTOMER'S EXCLUSIVE REMEDIES AND ABB'S ENTIRE LIABILITY FOR ANY BREACH OF WARRANTY.
ABB reserves the right to change these terms at any time, when ABB deems it necessary or when this it is required for legal reasons. ABB will announce changes to the terms in good time prior to their coming into force. The changes become effective if no objection is made to them within two weeks by the Customer. Provided that the Customer does not accept the changes and notify its objection within the time limit stated above, this Agreement shall be terminated within 1 month calculated from the moment ABB announced its change.
This agreement shall be valid form the moment you have either registered into ABB's application or you have received email that you have received the limited warranty as stated in the clause 6, whichever is earlier.
Provided that the Customer is in breach of this Agreement and does not remedy such breach within 30 days after being notified of it, ABB has the right to terminate this Agreement with immediate effect.
Either Party shall be entitled to terminate this Agreement with immediate effect in the event that the other Party is declared bankrupt, files for bankruptcy, goes into or is placed in liquidation, enters into an arrangement with its creditors or becomes insolvent.
ABB is not liable to you or any user for any use or misuse of the Drive Equipment, Drive Care or Application. ABB shall not be liable for any damages or losses which may arise under this Agreement, including but not limited to (a) direct, consequential, indirect (such as but not limited to loss of profit, loss of revenues, loss of power, loss of use, costs of capital, downtime costs, delays and claims of customers of purchaser), incidental, special, exemplary and punitive damages, whether such claim is based on warranty, contract, tort or otherwise (even if the Customer or ABB has been advised of the possibility of such damages); (b) applies whether damages arise from use or misuse of and reliance on the Drive Equipment, Drive Care or application, (including any damages incurred by third parties); and (c) applies notwithstanding a failure of the essential purpose of any limited remedy and to the fullest extent permitted by law.
Some jurisdictions do not allow the exclusion or damages or the disclaimer of warranties, so such exclusions and disclaimers may not apply to you. Regardless of the previous paragraphs, if ABB is found to be liable, ABB's liability to you or to any third party is limited to US$50. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
You will indemnify and hold harmless ABB and its parents, subsidiaries, officers, directors, shareholders, agents and employees, from any claim made by any third party due to or arising directly or indirectly out of your conduct or in connection with violation of this EULA, and any violation of any applicable law or regulation. ABB reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, but doing so will not excuse your indemnity obligations.
This Agreement shall be interpreted and governed according to the laws of Finland. In case of a dispute between the Parties in connection with this Agreement, which cannot be amicably, each Party shall be entitled to demand that the dispute be finally settled by arbitration in accordance with the Rules of Arbitration of the International Chamber of Commerce. The venue of the proceedings shall be Helsinki, Finland and the proceedings shall be conducted in English.
Provided that according to the mandatory law the governing law is the law of United States of America, then the laws of the State of New York, excluding its conflicts of law rules, shall govern this EULA.
In the event that any provision or any portion of any provision of this Agreement or the application of any such provision or any portion thereof, shall be held invalid, unenforceable or void by a court of competent jurisdiction, the remaining portion of such provision and the remaining provisions of this Agreement, or the application of such provision or portion of such provision other than those as to which it is held invalid, unenforceable or void, shall not be affected thereby; provided that no such severability shall be effective if it materially changes the economic benefit of this Agreement for either party.
No term or provision hereof will be considered waived by either party, and no breach executed by either party, unless such waiver or consent is in writing signed on behalf of the party against whom the waiver is asserted. No consent by either party to, or waiver of, a breach by either party, whether express or implied, will constitute consent to, waiver of, or excuse of any other, different, or subsequent breach by either party.
This Agreement constitutes the entire agreement between the Parties with respect to the subject matter hereof as of the effective date and supersedes all prior agreements, negotiations, advertisements and communications, whether written or oral, with respect to the subject matter contained in this Agreement.
You are responsible for complying with trade regulations and both foreign and domestic laws. You represent and warrant that you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country and you are not listed on any US Government list of prohibited or restricted parties. This Application or its underlying technology may not be downloaded to or exported or re-exported: (a) into (or to a resident or national of) Cuba, Iraq, Iran, Libya, North Korea, Syria or any other country subject to United States embargo; (b) to anyone on the US Treasury Department's list of Specially Designated Nationals or on the US Commerce Department's Denied Party or Entity List; and (c) you will not export or re-export the Drive Equipment to any prohibited country, person, end-user or entity specified by US Export Laws.